Gwynedd Council Fail.: Cyngor #Gwynedd Council - And The Other Reports..?...

 So Gwynedd Democratic Services were made aware of the Independent
Investigator's Report and the issue with the council refusing to accept
it, in January, 2018.



But what are Democratic Services and what do they do ?



It appears to be a service within the council that advises and caters to
the questions and needs of council members - the councillors.



Democratic Services are also the office to contact for an English
translation to be made available for webcast as all council business is
conducted in Welsh.





The October, 2017 Report highlighted failings with the Children's
department relating to social workers carrying out assessments through
to Child In Need Plans and records not being properly maintained.



The Ombudsman for Wales Report, April, 2018 into Gwynedd council
highlighted service failure and maladministration from 2010 to 2016
including withdrawing support before assessments that showed
'predetermination' i.e set up to fail.



The Investigation of the Data Breach and mishandling and censoring of personal information, in June.



An investigation that still leaves the legality of the two officer's
actions in question. Worse when it is realised that the same two
officer's were dealing with an Official Complaint at the time - badly.

So badly the Ombudsman 'recommended' retraining in the Statutory Complaints procedure for the officer's involved !!





So many Reports that have been brought to the attention of Audit, Care Scrutiny and Democratic Services over the last period.



The Care Inspectorate Wales Review was presented to Care Scrutiny at the
Extra-ordinary Meeting held on the 6th November to much praise and
backslapping from members.



This backslapping went on for so long that the meeting must have over
run and the presenting CIW officer had to leave the meeting before it
concluded.



The rush to get the Complaints Handling Report through before lunch was obvious.

There was no mention of the Department's annus horribilis regarding any
of the above Reports nor the fact it has been sixteen months since the
last annual Report.



Any pertinent questions that could/should have been asked were batted
away by both Cabinet Member, Dilwyn Morgan and the author of the
Complaints Report, Dafydd Paul, stating to the meeting they did not wish
to discuss individual cases.



Wow...and what of the serious concerns raised ?

                                                



The Care Scrutiny Meeting was also NOT webcast - much to one council member's quite obvious surprise.



A request had been put to Democratic Services for the meeting/webcast to
be to be translated, we were informed that this meeting would not be
webcast. After asking for an explanation an email was received stating
that webcasting hours were limited and then another, saying that it was
an extraordinary meeting and, as such, would not be webcast but a
translation would be available for any members of the public who
attended.



Very odd when all other council extraordinary Meetings were webcast !



A member of the public actually turned up for this meeting and visited
Siop Gwynedd, in Caernarfon for directions. The meeting was not on their
computers and no-one knew anything about it.



It was only due to those on the desk who asked and phoned around that the wherabouts of the meeting was eventually located.



The Annual Complaints Handling Report is a legal document that is used
by the Council, and other organisations, as an indication of the
Department's performance in carrying out its Statutory Duties.



This Report does no such thing.



And where are the Minutes of this Extra ordinary meeting of the Care Scrutiny Committee ?



More -  https://gwyneddsfailingcouncil.blogspot.com/



Gwynedd Council Fail.: Cyngor #Gwynedd Council - And The Other Reports..?...: