Tuesday, June 06, 2017

Gwynedd Council - The Problem Is Management.

So where were we ?
Ah yes - I cancelled the meeting with the social worker.
The partner had become ill with the stress and nastiness of it all and my daughter had just suffered a miscarriage - all this and dealing with the light and dark side of PDA - it was a relief to use the time to calm down and think...
The social worker turned up anyway.
Lowri Williams, customer care(!) wrote later "...the Service felt that cancelling the meeting was not appropriate,"
Mr Haydon also wrote a report to his managers describing the meeting with me.
Jamie, I have seen a copy of your report and I hardly recognise your version of events.
Will the report be updated to include how you foot shuffled and spent most of our exchange staring at the floor like a scoolboy , mumbling -
"You haven't made a complaint about me, have you ?"
Will you update the report to include the fact that your managers, Melvin Panther and Sharron Williams Carter sent you to my house knowing that I had raised issues with your bad behaviour and the meeting cancelled - without informing you ?
Do you think that is "appropriate" behaviour from your managers, Jamie ?
Jamie, in your report you call me 'agitated' when I answered the door - that was a mixture of horror and anger at your presence until I realised that you had been set up.
What manager would send an employee out to visit someone who was upset and not even advise them ?
Were they hoping for confrontation ?
http://www.communitycare.co.uk/2014/09/16/violence-social-workers-just-part-job-70-incidents-investigated/
Have you raised an issue with #Unison that your managers put you in an impossible situation with little regard for your safety ?
I remember saying to you "Jamie, contact your managers. Something weird is going on."
You whispered that you have to wait for them to get in touch.
#Shocking -  from you, Jamie, and your managers.
Cyngor Gwynedd have refused my right to make an official complaint about the incident.

More on Gwynedd Council here -  https://gwyneddsfailingcouncil.blogspot.co.uk/

Wednesday, May 31, 2017

Siop Gwynedd's unSecure Letterbox.

In March 2016, a letter addressed to an Aled Gibbard (Senior Operational Manager) at Cyngor Gwynedd was hand delivered to #SiopGwynedd at the Caernarfon offices and placed in their secure letterbox.
It contained confidential and sensitive information relating to an Official Complaint and raised questions relating to a letter from Aled Gibbard dated 11th March.
Mr Gibbard, was dealing with the complaint himself, and, even though repeated reference was made to this letter, alleges the letter was never received.
Margaret Kenealy Jones, refused to acknowledge that hand delivering a letter to Cyngor Gwynedd shop in Caernarfon and physically dropping it into their secure(?) letterbox means it was delivered and... "We have conducted a search; unfortunately this has come back negative....we do not feel that failing to respond to a letter which we did not receive warrants...investigation.

How many letters to the council posted in the secure letterbox get lost each year ?7
Months later, Kenealy assured me in a letter that if the letter was to be re-presented Aled Gibbard would answer the points raised.
Is that offer still available, Mrs Jones ?

More on Gwynedd Council here -  https://gwyneddsfailingcouncil.blogspot.co.uk/